Our Policies

 

Customer Privacy Notice 2026.

 

 

 

Registered name: Rivington Safety LTD

We are the controller of your personal data. For more information on controllers and their responsibilities please see our guidance on data protection principles, definitions, and key terms.

 

This privacy notice tells you what to expect us to do with your personal information.

 

 

 

 

 

Contact Details

Telephone:   07736249357

Email:   rivingtonsafetyhelpdesk@outlook.com

 

 

 

 

What information we collect, use, and why

 

 

We collect or use the following information to provide services and goods, including delivery:

 

  • Names and contact details
  • Addresses
  • Date of birth
  • Payment details (including card or bank information for transfers and direct debits)
  • Health information (including dietary requirements, allergies and health conditions)
  • Health and safety information
  • Account information
  • Photographs or video recordings
  • Records of meetings and decisions
  • Identification documents
  • Information relating to compliments or complaints

We collect or use the following information for research or archiving purposes:

  • Names and contact details
  • Addresses
  • Recorded images, such as photos or videos
  • Records of consent, where appropriate

We collect or use the following information for recruitment purposes:

  • Contact details (eg name, address, telephone number or personal email address)
  • Date of birth
  • National Insurance number
  • Copies of passports or other photo ID
  • Employment history (eg job application, employment references or secondary employment)
  • Right to work information
  • Details of any criminal convictions (eg Disclosure Barring Service (DBS), Access NI or Disclosure Scotland checks)

We also collect or use the following special category information for recruitment purposes. This information is subject to additional protection due to its sensitive nature:

  • Health information

We collect or use the following personal information for dealing with queries, complaints or claims:

  • Names and contact details
  • Address
  • Account information
  • Customer or client accounts and records
  • Information relating to health and safety
  • Correspondence

 

 

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

 

 

Quality Policy Statement 2026.

 

  1. Policy Statement

 

Rivington Safety is committed to delivering high-quality, professional, and reliable health and safety consultancy services that meet or exceed the expectations of clients, comply with applicable legal and regulatory requirements, and support continual improvement in health, safety, and wellbeing.

As an independent consultant, I take personal responsibility for the quality of all services provided and for maintaining the highest professional and ethical standards.

2. Our Commitment to Quality

I am committed to:

  • Providing competent, impartial, and evidence-based health and safety advice
  • Understanding client needs and delivering proportionate, practical solutions
  • Complying with all relevant health and safety legislation, standards, and guidance
  • Maintaining up-to-date professional knowledge, competence, and qualifications
  • Communicating clearly, honestly, and in a timely manner with clients
  • Protecting client confidentiality and data at all times

3. Quality Objectives

To achieve this policy, I will:

  • Continually review and improve consultancy processes and working methods
  • Seek and act upon client feedback to improve service quality
  • Monitor performance against agreed objectives and client expectations
  • Maintain professional indemnity and public liability insurance
  • Use documented procedures, templates, and records to ensure consistency and traceability

4. Continual Improvement

Quality is reviewed on an ongoing basis. Lessons learned from client feedback, project reviews, changes in legislation, and professional development activities are used to improve services and working practices.

5. Responsibility

As the sole consultant, I have overall responsibility for the implementation, maintenance, and review of this Quality Policy and ensure it is communicated to relevant parties where appropriate.

6. Review

This Quality Policy is reviewed annually, or sooner if there are significant changes to services, legislation, or business operations.

 

SafeGuarding Policy 2026. (Education Sector)

 

Policy Statement

 

Rivington Safety is committed to safeguarding and promoting the welfare of children and young people. When working in the education sector, I recognise my responsibility to act in a manner that protects children and young people from harm and to support safeguarding arrangements in place at client premises.

This policy applies to all work undertaken in schools, colleges, academies, and other education settings.

 

1. Scope and Principles

  • This policy is informed by Keeping Children Safe in Education (KCSIE) and relevant UK safeguarding legislation and guidance
  • Safeguarding is everyone’s responsibility
  • The welfare of children and young people is paramount

 

2. Responsibilities

As an independent health and safety consultant, I will:

  • Act professionally and appropriately at all times when on education premises
  • Follow the safeguarding, child protection, and visitor procedures of the education setting
  • Take reasonable steps to avoid situations where I am alone with children or young people
  • Not initiate physical contact with children or young people unless necessary to prevent harm

 

3. Conduct and Professional Boundaries

  • I will wear identification when required and sign in/out in accordance with site procedures
  • I will not engage in personal or inappropriate conversations with children or young people
  • Photography, recording, or use of mobile devices will only take place with prior authorisation and in line with site rules
  • Confidential information will be handled appropriately and securely

 

4. Reporting Safeguarding Concerns

  • Any safeguarding concern, disclosure, or suspicion of harm will be reported immediately to the school or organisation’s Designated Safeguarding Lead (DSL)
  • I will not investigate safeguarding concerns or promise confidentiality
  • If a child is at immediate risk, I will follow site emergency procedures

 

5. Training and Awareness

  • I will maintain an appropriate level of safeguarding awareness relevant to my role
  • Safeguarding information provided by client organisations will be read and followed

 

6. Review

This policy will be reviewed periodically and updated to reflect changes in legislation or guidance.

 

 

 

 

 

 

 

 

 

 

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